会安南岸新世界酒店-住客评论

Guest（Family） 2026-01-01
Very nice and good deal hotel
酒店回复：
Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to know you found the hotel enjoyable and a good value for your stay.Your positive impression is truly appreciated, and we look forward to welcoming you back again for another pleasant stay in the future.Sincerely,New World Hoiana Hotel
Guest（Traveling with friends） 2026-01-01
This luxury hotel location is away from city centre , however they provide complimentary shuttle services to Danang n Hoi An They have many pools, long nice clean private beach. My friends played 2 consecutive days picker ball indoor with aircond ?? The varieties for breakfast buffet spread is yummilicious ?? Highly recommended this hotel n staff is courteous n helpful roo
Guest（与好友旅游） 2026-01-01
酒店很新，房间也很大，服务也不错，接送小巴很方便去娱乐场，老城区，甚至回岘港都有，就是里面消费稍微高了一点点。
酒店回复：
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We’re pleased to know you enjoyed the spacious accommodations, the overall comfort of the hotel, and the attentive service from our team.It’s also great to hear that our shuttle services added convenience to your stay, allowing you to move around with ease. Your positive impressions are truly appreciated.We hope to have the pleasure of welcoming you back again for another enjoyable visit in the future.Sincerely,New World Hoiana Hotel
Guest（Business traveler） 2025-12-01
It was another wonderful experience staying at the New World Hotel. I have visited many times for business, and I always choose to stay here. Yesterday was my birthday, and I was touched to receive a call from the receptionist wishing me a happy birthday, along with a lovely cake and a handwritten card. Thank you very much for consistently providing such high-quality service and the delicious food I always look forward to. Thanks Angel from the reception team.
酒店回复：
Dear Ms. Ng,Thank you for choosing to stay with us once again and for sharing such a thoughtful review. We’re delighted to know that New World Hoiana continues to be your preferred choice during your business visits.We’re especially pleased that the birthday gesture from our team added a special touch to your stay. Your kind recognition of Angel from the Front Office is sincerely appreciated, and we will be happy to pass along your compliments to her and the team.Thank you for your continued trust and loyalty. We look forward to welcoming you back and for more memorable experiences in the future.Sincerely,New World Hoiana Hotel
Guest（Family） 2025-12-01
I had a very pleasant stay at New World Hoiana Hotel. The room was clean and comfortable, the staff were friendly and helpful, and the facilities were excellent. The location is peaceful and perfect for relaxing. I would definitely recommend this hotel and would love to stay again.
Guest（Solo traveler） 2025-12-01
It is hard to express my letter of disappointment with Hoiana at this moment. While this had previously been one of my favorite hotels when visiting central Vietnam, I can’t help but wonder what went so far downhill to cause service failure after service failure after service failure. Frankly, the entire seven night stay should’ve been completely complimentary after the experiences I’ve had. And, when requesting a meeting with the general manager, there is no one available to see you. A brand new watch went missing from my room. But there was no investigation. No one looked into it at all in fact. ? The bellman, the front desk staff, the restaurant staff and the in-room dining staff were friendly, kind and genuine people. The management team on the other hand should really be re-trained or given more tools to resolve guest issues. When I tell you about a service delivery failure, I don’t need or expect something for free. But, it seems that is all they are authorized to do. What I need and expect from a “five star resort” is service that meets the international standards for 5 stars, not excuse after excuse: we’re understaffed, it’s so busy during the holidays. (I know it is a busy time, you increase your prices to reflect this but not your service; in fact, you have lower service standards ?and higher prices. Disgraceful. A few of the issues: -disturbed at 9 pm while I’m enjoying my Christmas Day dinner and drinks with my friends and friends - held hostage for 40 minutes in the resort cigar language because they do not have a working credit card machine and apparently don’t accept room charge for this property, only the Beach Resort, Hotel or Residences -ignored by the Downtime Relax Spa because they are “too busy today to respond” — ?I phoned and no one available to take my booking; they said they would call me back. 60 minutes later, still nothing. I even emailed the previous day; no reply. Quite honestly, I’m not sure what the benefit ?of staying here was — it was a waste of time, money, energy and was a frustrating Christmas rather than a relaxing one. Overall, just beyond disappointed. And a missing watch with no follow-up when reported.
Guest（家庭旅游） 2025-12-01
服务员非常乐意帮忙给我安静房间，只是水压不够。早餐非常丰富，有免费车去古城及机埸和岘港市，不过座位有限，先到先得。
酒店回复：
Dear Valued Guest,Thank you for sharing your feedback with us.We’re pleased to know that our team was able to assist with your room request and that you enjoyed the breakfast and complimentary shuttle services during your stay. We also appreciate your comments regarding the water pressure and shuttle seating availability, which have been noted and shared with the relevant teams for review.We value your feedback and hope to have the opportunity to welcome you back for more comfortable experience in the future.Sincerely,New World Hoiana Hotel
Guest（其他） 2025-12-01
房间设计时尚又宽敞，窗外景致绝佳。服务的staff专业且贴心，每个细节都照顾周到。酒店设施完善，有多元化的娱乐，都让人尽兴而归，绝对是岘港会安之旅的完美选择！
酒店回复：
Dear Valued Guest,Thank you for sharing such a thoughtful review. We’re delighted to hear that you enjoyed a comfortable stay and felt well supported by our team throughout your visit. It’s also wonderful to know that our facilities and entertainment options contributed to your experience.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to the area.Sincerely,New World Hoiana Hotel
Guest（商务旅客） 2025-12-01
★★★★★ 满分推荐这家海边宝藏酒店！推开阳台门就是一望无际的碧海蓝天，日出日落的景色直接美到失语，坐在藤椅上吹海风、听浪声，所有疲惫都瞬间消散。客房乾净整洁，床品柔软得像躺在云朵里，热水24小时稳定，隔音效果也超棒，完全听不到楼下的喧闹。
酒店回复：
Dear Mr. Guan,Thank you for sharing your kind review. We’re pleased to know that you enjoyed the beachfront setting and found your room comfortable, allowing you to relax and unwind during your stay.It’s wonderful to hear that the peaceful atmosphere and overall comfort contributed to a restful experience. Your feedback is truly appreciated and will be shared with our team.Thank you for your recommendation. We look forward to welcoming you back for another pleasant and memorable stay.Sincerely,New World Hoiana Hotel
Guest（独自旅游） 2025-12-01
超爱这家度假村的风格跟服务赞?? 住了3晚饭店让我提早入住还免费让我延后到2点退房让第一次独旅的我感到很温馨也很惊喜这个圣诞节??在这里很放松渡假村真的很大住了三晚还没有玩透我已经在安排下一次的旅程要再继续入住了?? 早餐多样好吃饭店接驳车商店健身房亲子娱乐方便房间隔音大舒适骑着脚踏车去饭店的私人海边沙滩真的很漂亮
酒店回复：
Dear Ms. Huang,Thank you for sharing your wonderful feedback with us. We’re pleased to know your stay was both relaxing and memorable, especially as your first solo journey, and that spending the festive season with us added to the enjoyment of your visit.We’re glad the thoughtful support from our team, together with the resort’s overall atmosphere and facilities, contributed positively to your experience. Your intention to return is truly appreciated, and it’s wonderful to hear you’re already planning your next stay.We look forward to welcoming you back again, so you can further explore and enjoy everything Hoiana has to offer.Sincerely,New World Hoiana Hotel

会安南岸新世界酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-01-01

Guest（Traveling with friends） 2026-01-01

Guest（与好友旅游） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Family） 2025-12-01

Guest（Solo traveler） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（其他） 2025-12-01

Guest（商务旅客） 2025-12-01

Guest（独自旅游） 2025-12-01

客户评价由实住客人提供的真实点评